g777app Privacy Policy

This Privacy Policy ("Policy") describes how g777app ("we", "us", "our", "the Platform") collects, uses, processes, stores, and shares personal data relating to individuals ("you", "your", "the User") who access or use the g777app website at g777app.club and all associated services, including casino games, live dealer tables, sports betting, crash games, promotional programmes, and customer support.

g777app operates primarily for adult players based in Bangladesh, serving users across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. By registering an account or continuing to use the g777app platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement governing your use of the g777app platform.

01 Information We Collect

g777app collects personal data through several channels: directly from you when you register and use the platform, automatically through your device and browsing activity, and from trusted third-party sources where necessary for identity verification and fraud prevention. Below is a comprehensive breakdown of the categories of data we collect.

1.1 Registration & Account Data

When you create a g777app account, we collect the following information:

• Full legal name as it appears on your government-issued identity document;
• Date of birth (to verify that you are 18 years of age or older);
• Email address and mobile phone number (used for account communications and OTP verification);
• Residential address within Bangladesh;
• Username and encrypted password;
• Mobile financial services account details for bKash, Nagad, Rocket, or Upay (wallet number only — we do not store your MFS PIN or password).

1.2 Identity Verification (KYC) Data

To comply with our know-your-customer obligations and to prevent underage gambling, g777app may request copies of government-issued identity documents such as your National Identity Card (NID), passport, or birth certificate. We may also request a selfie or photograph for facial verification purposes, and proof of address such as a recent utility bill or bank statement issued to your registered address in Bangladesh.

1.3 Financial Transaction Data

We record all deposit and withdrawal transactions associated with your account, including transaction amounts in Bangladeshi Taka (৳ BDT), transaction timestamps, payment method identifiers (e.g., bKash wallet number, Nagad number), and transaction reference numbers. This data is retained for regulatory, audit, and anti-money-laundering compliance purposes.

1.4 Gaming & Betting Activity Data

We maintain detailed records of your gaming and betting activity on g777app, including games played, bet amounts, win and loss history, session durations, responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests), and bonus participation history. This data helps us personalise your experience, detect problem gambling indicators, and ensure the integrity of our platform.

1.5 Technical & Device Data

When you access g777app, we automatically collect technical data from your device and browser, including:

• IP address and approximate geolocation (country and city level);
• Device type, operating system, and browser version;
• Unique device identifiers;
• Pages visited on g777app, time spent on each page, and navigation paths;
• Referring URLs (the website you came from before visiting g777app).

1.6 Customer Support Communications

When you contact g777app's customer support team via live chat or by email at [email protected], we retain a record of your communications, including the content of your messages, timestamps, and the resolution provided. These records are used for quality assurance, staff training, and to provide continuity of support.

02 How We Use Your Data

g777app processes your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The table below summarises our key data processing activities and the legal basis for each.

2.1 Marketing Communications

With your explicit consent at the point of registration or through your account settings, g777app may send you promotional communications by email or SMS, including information about new games, seasonal bonuses timed around events such as BPL season, Eid, or Pohela Boishakh, and personalised offers based on your gaming activity. You may withdraw your consent and opt out of marketing communications at any time by adjusting your notification preferences in your g777app account settings or by contacting support at [email protected].

2.2 Automated Decision-Making

g777app uses automated systems for certain decisions, including real-time fraud detection, bonus eligibility calculations, and responsible gaming risk scoring. Where an automated decision has a significant effect on your account (for example, a withdrawal hold triggered by a fraud flag), you have the right to request human review of that decision by contacting our support team.

03 Data Sharing & Disclosure

g777app does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.

3.1 Game Technology Providers

To deliver casino games and live dealer experiences, g777app integrates with internationally recognised game technology providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited session data (such as a pseudonymised player identifier, bet amounts, and game round IDs) to facilitate game functionality and return-to-player calculations. They are contractually prohibited from using this data for any purpose other than providing the game service to g777app.

3.2 Payment Processing Partners

To process deposits and withdrawals, g777app shares necessary transaction data with payment processors and mobile financial services providers including bKash, Nagad, Rocket, and Upay, as well as international card networks Visa and Mastercard. The data shared is limited to what is strictly necessary to complete the transaction (e.g., amount, wallet number, reference ID). These partners operate under their own privacy policies, which we encourage you to review.

3.3 Identity Verification Service Providers

g777app may use third-party identity verification service providers to perform KYC checks on submitted documents. These providers receive only the specific documents and data required to complete the verification and are bound by strict data processing agreements.

3.4 Legal and Regulatory Disclosure

g777app may be required to disclose your personal data to competent authorities, law enforcement agencies, or financial intelligence units where required by applicable law, or in response to a valid legal order. We will notify you of such a disclosure where we are legally permitted to do so.

3.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of g777app's business, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and the privacy implications before it takes effect.

04 Cookies & Tracking Technologies

g777app uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience on our platform. This section explains what types of cookies we use and how you can manage your preferences.

4.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember your actions and preferences over time, so you do not have to re-enter information every time you visit or navigate between pages. Cookies are widely used across the internet and are an essential part of delivering a reliable online service.

4.2 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the g777app platform to function. They enable core features such as account login sessions, security token validation, and navigation. Without these cookies, the site cannot function. They cannot be disabled.
• Performance & Analytics Cookies: These cookies collect anonymised data about how visitors interact with g777app — for example, which pages are visited most frequently, how long sessions last, and where users encounter errors. This data helps us improve the platform. We use privacy-respecting analytics tools that do not share your data with advertising networks.
• Functional Cookies: These cookies remember your preferences, such as your chosen language settings, preferred display options, and whether you have acknowledged platform notices. They improve your experience by reducing repetitive interactions.
• Session Integrity Cookies: These cookies help us detect and prevent fraudulent login attempts, multiple simultaneous sessions from different locations, and other suspicious activity that could indicate account compromise.

4.3 Managing Your Cookie Preferences

You can manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies entirely. Please note that disabling strictly necessary cookies will impair your ability to log in and use key features of g777app. Instructions for managing cookies in the most common browsers are available on their respective support pages.

05 Data Security & Storage

g777app implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Security is not an afterthought at g777app — it is built into the architecture of the platform from the ground up.

5.1 Technical Security Measures

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and g777app's servers is encrypted using industry-standard 256-bit SSL/TLS protocols. This means that your login credentials, personal details, and financial transaction data are never transmitted in plain text.
• Password Hashing: Account passwords are never stored in plain text. We use strong one-way cryptographic hashing algorithms (with salting) so that even in the unlikely event of a data breach, your password cannot be recovered from stored data.
• Two-Factor Authentication (2FA): g777app supports OTP-based two-factor authentication for all accounts. We strongly encourage all players to enable 2FA to add an extra layer of security to their login process.
• Firewalls and Intrusion Detection: Our servers are protected by enterprise-grade firewalls and continuous intrusion detection and prevention systems that monitor for suspicious traffic patterns in real time.
• Regular Security Audits: g777app conducts periodic security assessments and vulnerability testing to identify and remediate potential weaknesses before they can be exploited.

5.2 Data Storage Location

g777app stores player data on secure servers. Data relating to players in Bangladesh is processed in facilities that maintain appropriate physical and environmental security controls, including restricted physical access, CCTV monitoring, and redundant power and cooling infrastructure.

5.3 Breach Notification

In the unlikely event of a data security breach that poses a risk to your rights and freedoms, g777app will notify affected players without undue delay after becoming aware of the breach. Notification will be provided via the email address registered to your account and will include a description of the nature of the breach, the categories of data affected, and the steps g777app is taking to address the incident.

06 Your Privacy Rights

g777app respects your right to understand and control how your personal data is used. The following rights are available to all registered players on the g777app platform. To exercise any of these rights, please contact our privacy team at [email protected] with the subject line "Privacy Rights Request".

6.1 Right of Access

You have the right to request a copy of all personal data that g777app holds about you. Upon receiving a verified access request, we will provide a structured summary of your data within 30 days. This includes your account data, KYC records, transaction history, gaming activity summary, and any marketing preferences on record.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update most of your account information directly through your g777app account settings. For changes to identity-verified fields (such as your full legal name or date of birth), you will be asked to submit supporting documentation.

6.3 Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis for processing exists), or where the data has been processed unlawfully. Please note that g777app is required by law to retain certain categories of data — particularly financial transaction records and KYC documents — for defined minimum retention periods even following an erasure request.

6.4 Right to Restrict Processing

In certain circumstances, you have the right to request that g777app restricts the processing of your personal data — for example, while a rectification request is being assessed, or where you have objected to processing based on legitimate interest and we are evaluating that objection.

6.5 Right to Data Portability

Where processing is based on your consent or on the performance of a contract, and processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format. You may also request that this data be transmitted directly to another controller where technically feasible.

6.6 Right to Object to Marketing

You have the absolute right to object to the processing of your personal data for direct marketing purposes at any time. If you object, g777app will cease processing your data for marketing purposes immediately. You can exercise this right at any time through your account notification settings or by contacting [email protected].

07 Data Retention Policy

g777app retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law. The following retention schedules apply to the main categories of data we hold.

7.1 Active Account Data

Personal data associated with an active g777app account is retained for the duration of the account's active status plus a further period of five years following permanent account closure. This extended retention period is necessary to meet regulatory and audit obligations, and to handle any post-closure disputes or chargebacks.

7.2 Financial Transaction Records

All deposit and withdrawal transaction records are retained for a minimum of seven years from the date of the transaction. This retention period reflects our obligations under applicable anti-money-laundering regulations and financial record-keeping requirements.

7.3 KYC and Identity Verification Documents

Copies of identity documents submitted during the KYC process are retained for five years following permanent account closure, or for the minimum period required by applicable law, whichever is longer. After the applicable retention period expires, these documents are securely deleted from our systems.

7.4 Customer Support Records

Records of customer support interactions are retained for three years from the date of the last communication in a given support thread. After this period, support records are anonymised or deleted.

7.5 Marketing Preferences

Where you have consented to receive marketing communications, your marketing preference record is retained until you withdraw consent. Records of consent withdrawals (opt-outs) are retained for five years to demonstrate compliance.

7.6 Secure Deletion

When personal data reaches the end of its applicable retention period, g777app deletes or irreversibly anonymises it using industry-standard secure deletion methods. Anonymised data (data from which all identifying information has been permanently removed) may be retained indefinitely for statistical and analytical purposes.

08 Contact Our Privacy Team

g777app takes your privacy seriously. If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or want to raise a concern about how your personal data has been handled, please contact our privacy team using the details below.

8.1 How to Reach Us

The most effective way to raise a privacy query is by emailing our dedicated support address. Our team is trained to handle data protection matters and will escalate your query to the appropriate person within g777app.

• Email: [email protected] — please use the subject line "Privacy Policy Query" or "Privacy Rights Request" to ensure prompt handling.
• Live Chat: Available 24/7 inside your g777app account. For complex data protection matters, email is preferred as it provides a written record.
• Response Time: We aim to acknowledge all privacy-related emails within two business days and to provide a substantive response within 30 days.

8.2 Updates to This Policy

g777app reviews this Privacy Policy periodically and updates it to reflect changes in our data practices, changes in applicable law, or developments in the services we offer. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where the changes are significant, we will notify registered players by email. We encourage you to revisit this page periodically to stay informed about how we protect your data.

Continued use of g777app following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any update to this Policy, you must cease use of the platform and contact us to request account closure.